 | Terms And Conditions |  |
About Us Bear Stores are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Bear Stores
11 Clarence Gardens Shanklin Isle of Wight United Kingdom
Phone: 07739 714587
Fax:
Email: sales [at] bearstores [dot] co [dot] uk
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Making A Purchase Making a purchase could not be easier. Just browse our store and add items that you wish to buy into the shopping cart. After you ahve finished your selection click on checkout and you will be asked for a few details that we need to be able to complete the order.
We accept PayPal and Credit card payments via the PayPal payment gateway.
We reserve the right to cancel the order should we find we no longer have the product in stock or the advertised price is incorrect. Should we have to do this we will contact you first and advise why. |
Shipping And Handling We only ship to European Countries.
We add 99 pence packing and handling charge.
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Delivery Schedule We aim to dispatch your order within two working days.
Please note second class post can take upto five days to be delivered.
Royal Mail standard parcels takes between 5 and 7 days.
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| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges Bear Stores in not vat registered and so no vat is charged. |
| Credit Card Security All Payments are made through PayPal payment gateway. Only they receive your credit card details letting us know if the payment was accepted or not. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07739 714587 (International +44 07739 714587) or fax us on or write to us at 11 Clarence Gardens Shanklin Isle of Wight United Kingdom |
Privacy Policy Bear Stores do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Bear Stores want you to be entirely satisfied with your purchase. If for any any reason the product is not to your satisfaction return it within 30 days to us in its origional packaging, with label tags still attached and we refund the cost of your product purchase. Please note postage costs will not be refunded unless the item is faulty.
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Remittance Terms We only accept credit / debit card payments through the PayPal payment gateway.
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